UNION DES ARTISTES

Stabilization of The Union’s Web Platform

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represented users/artists

Zero

Complete removal of IT internal requests from members

Time

spent reduced for content managers

THE PROJECT

Goals

Reduce IT management time spent on bugs and fixes

Optimize the content management tool for users

Prepare for future iterations of the website

Context

The Union des artistes (UDA) is the professional union representing all Quebec artists working in French in Canada. Among its most recognized members are Céline Dion and Marc Labrèche.

Security, stability and reliability are of utmost importance for their website because it displays the artists’ confidential information and allows them to interact with the union according to their needs.

Symetris had the pleasure of taking part in the complete buildup of the site’s reliability: from providing support to ensuring the effective scalability of the platform, and from implementing improvements to optimizing the system.

As a result, the UDA can dedicate itself to what it does best: provide training and other services for its members.

The show must go on!

Challenges

Under a very tight deadline, Symetris was able to analyze the current status of UDA's digital assets, make hosting recommendations and implement improvements to the system.

Symetris effectively managed the site’s migration from its former supplier. Symetris also established a rigorous method for progressively implementing the technical recommendations and carrying out the corrections and improvements according to best practices.

EXECUTION

Suggested solutions

Technological Recovery, Maintenance and Support

Increase your efficiency. By keeping your platform secure and up-to-date, you’ll have a powerful tool that can keep up with your team.

Our customer service team responds to your ad hoc requests for maintenance and support with a follow-up within one business day. (Learn more about Drupal Maintenance)

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Consulting and Custom solution development

Symetris offers technological consulting backed by more than 15 years’ experience implementing digital experience platforms, content management systems (DXP, WCM, CMS) and web applications such as Drupal. Our certified developers and Agile-inspired leadership will ensure a positive experience while respecting industry best practices.

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